RETURN POLICY

Last updated July 10, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for

a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item,

please email customer service at contact@KaliLosAngeles.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging

and include your proof of purchase, then mail your return to the following address:

Kali Los Angeles

Attn: Returns

RMA #

145 Chandon

Laguna Niguel, CA 92677

United States

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your

return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.
  • You do have to return it in the original packaging in order to get a refund

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

contact@KaliLosAngeles.com